Terms & Condition

OVERVIEW

Welcome to EmberIntimacy! The terms “we”, “us” and “our” refer to EmberIntimacy. EmberIntimacy operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). EmberIntimacy is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.

To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS

We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colors or product appearance may differ from how they may appear on your screen due to the type of device you use to access the store and your device settings and configuration.

We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted or rendered in our online stores.

All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region or jurisdiction, on a case-by-case basis.

SECTION 3 - PRICING AND PAYMENT

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product without notice at any time.

You agree to provide current, complete and accurate purchase and account information for all purchases made in our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

SECTION 4 - SHIPPING AND DELIVERY

We will make every effort to ensure your order is shipped promptly. However, delivery times may vary based on your location and the shipping method selected. We are not responsible for delays caused by carriers, customs processes, or events beyond our control.

SECTION 5 - RETURNS AND REFUNDS

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. Items must be unused, with tags, and in their original packaging. For details, refer to our Return Policy page.

SECTION 6 - PROHIBITED USES

You may not use our products or Services for any unlawful or unauthorized purpose, including but not limited to violating intellectual property rights, transmitting malware, or engaging in any behavior that could damage or interfere with the proper functioning of the Services.

SECTION 7 - THIRD-PARTY LINKS AND TOOLS

Our Services may include links to third-party websites or tools. We are not responsible for examining or evaluating the content or accuracy of these third-party resources. Use of third-party tools or websites is at your own risk.

SECTION 8 - OPTIONAL TOOLS

We may provide you with access to third-party tools which we neither monitor nor have control over. You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties or endorsements.

SECTION 9 - USER CONTENT AND FEEDBACK

If you send us creative ideas, suggestions, proposals, or feedback, you agree that we may edit, copy, publish, distribute, or use that information without restriction, in any medium.

SECTION 10 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, there may be information on our Services that contains typographical errors, inaccuracies or omissions related to product descriptions, pricing, promotions, offers, shipping charges, or availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Services or on any related website is inaccurate at any time without prior notice.

SECTION 11 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent, or warrant that your use of our Services will be uninterrupted, timely, secure, or error-free. You agree that your use of the Services is at your sole risk.

To the maximum extent permitted by law, EmberIntimacy, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, or service providers shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of the Services.

SECTION 12 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless EmberIntimacy and our affiliates, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service.

SECTION 13 - SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 14 - TERMINATION

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms by notifying us that you no longer wish to use our Services. If in our sole judgment you fail to comply with any term or provision of these Terms, we may terminate this agreement at any time without notice.

SECTION 15 - ENTIRE AGREEMENT

These Terms of Service and any policies or operating rules posted by us on this site constitute the entire agreement and understanding between you and us and govern your use of the Services, superseding any prior agreements or communications.

SECTION 16 - GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of the jurisdiction in which EmberIntimacy operates, without regard to conflict of law provisions.

SECTION 17 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and changes to our website.

SECTION 18 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at qiuchengcao555@gmail.com.